Case Studies

How We Help Our Customers

You’ll see a consistent theme in our case studies: Forward-thinking counties rely on our
proven software to keep pace with the evolving needs and expectations of their citizens.
The results? Improved accuracy, efficiency and responsiveness.

NCPTS: A Tax Director’s Vision Becomes Reality
Guilford County, N.C was more than ready to upgrade its archaic technology into a comprehensive end-to-end solution.

Download the Case Study (PDF, 319 KB)

NCPTS: High Expectations from a Highly Efficient County
Orange County, N.C. operated on a mainframe property tax and appraisal system that had, over decades, been fine-tuned to conform precisely to its needs. But Orange County had to face the fact that its 30-year-old system, like a beloved old Cadillac, could only go so far.

Download the Case Study (PDF, 159 KB)

FARRAGUT AddressOne: Addressing the Addressing Debacle
Iredell County, N.C., had long grappled with addressing errors and inconsistencies. By streamlining addressing, AddressOne is offering Iredell County numerous benefits such as improved public safety, increased revenues and decreased operating costs.

Download the Case Study (PDF 1770 KB)

Service-Centered GIS: The Integrated Land Office
Few other counties in the nation can match Mecklenburg County, N.C. for its ability to provide as much
real-property and tax information via the Internet. To keep pace with recent growth, it was tasked with
accelerating real-property revaluation to a two-year cycle. Using FARRAGUT ParcelSync and
FARRAGUT AddressOne, we helped the county integrate processes in a way that enables
start-to-finish processing.

Download the Case Study (PDF, 859 KB)

Assessor's Office with a Vision
The Boulder County, Colo., Assessor’s Office is always seeking innovative ways to meet its responsibilities to taxpayers. When faced with the complex task of migrating its sizable application and data set to support a new architecture, the County turned to us. FARRAGUT ParcelSync has helped solve numerous thorny problems:

  • Improvement of the parcel editing process
  • Synchronization of GIS and CAMA information
  • Providing parcel data in real time
  • Reduction of backlogs that occur at four key times each year

Download the Case Study (PDF, 656 KB)

Mapping Parcels: The Need for Speed
Wake County, N.C., is growing at a rate of over 91 people per day. Within the County’s GIS Division, a small team of mappers is using FARRAGUT ParcelSync to maintain its data and preserve the history and hierarchy of parcels as they are subdivided.

Download the Case Study (PDF, 804 KB)

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